92ab Privacy Policy — How We Handle Your Data in Pakistan

1.Who This Policy Applies To

This Privacy Policy applies to all users of the 92ab platform — anyone who visits 92ab.pro, creates an account, makes a deposit, places a bet or interacts with any part of the platform in any way. It covers the data we collect through the website and through any related communications such as support emails.

By using 92ab, you acknowledge that you have read and understood this policy. If you do not agree with how we handle data, you should not use the platform. This policy is part of the broader agreement that also includes our Terms and Conditions.

This policy is written for Pakistani players and the data practices described apply to the 92ab platform as accessed from Pakistan. All financial data references use PKR unless otherwise stated.

2.Data We Collect

We collect different categories of data depending on how you use the platform. Here is a breakdown of what we collect and why:

We do not collect data that is unnecessary for the operation of your account. If additional verification is ever required, you will be informed of the reason at the time of the request.

3.How We Use Your Data

The data collected is used specifically to operate, secure and improve the 92ab platform for Pakistani players. The primary purposes are:

• Account management: Creating and maintaining your account, processing login requests and managing account preferences.
• Transaction processing: Handling PKR deposits via JazzCash, Easypaisa, Raast and bank transfer, and processing withdrawal requests accurately and securely.
• Identity and fraud checks: Verifying that account holders are who they say they are, preventing duplicate accounts and detecting unusual activity patterns.
• Responsible gaming: Monitoring gameplay data to identify patterns that may indicate problem gambling behaviour, and applying any self-imposed limits a player has set.
• Customer support: Using communication records to resolve account queries accurately and efficiently.
• Platform improvement: Analysing how players navigate the platform to make it easier to use — for example, how players move between Sports Betting, Slots and the Game Lobby.
• Legal compliance: Maintaining records required for anti-money laundering purposes and other legal obligations.

We do not use your data for profiling unrelated to your gaming activity, and we do not use it to target you with third-party advertising. Any promotional communication from 92ab is related to your account and the platform you are already using.

4.Payment Data & PKR Transactions

All financial transactions on 92ab are handled in PKR. When you deposit or withdraw using JazzCash, Easypaisa, Raast or a bank transfer, the transaction is processed through the respective payment provider. 92ab records the transaction reference, amount, method and timestamp for account management and dispute resolution purposes.

We do not store your full JazzCash or Easypaisa PIN, bank account passwords or card CVV numbers. Payment credentials are handled by the respective payment provider according to their own security standards. 92ab only retains the minimum transaction data needed for record-keeping.

• Deposit and withdrawal records are kept for the duration of your account and for a period after account closure as required for compliance purposes.
• If a transaction dispute arises, your payment records will be used to investigate and resolve it.
• Refunds of deposits made in error are processed back to the original payment method where technically possible.

5.Cookies & Tracking Technologies

92ab uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use it. A cookie is a small text file placed on your device when you visit the platform. These are not harmful and do not give us access to anything else on your device.

The types of cookies we use include:

• Essential cookies: These are required for the platform to function. They keep you logged in during a session and remember your basic preferences. You cannot opt out of these without affecting core functionality.
• Analytics cookies: These help us understand how players navigate the platform — for example, which pages are visited most and where players drop off. This data is aggregated and not tied to individual identities.
• Security cookies: Used to detect unusual login activity, bot traffic and other security threats.

92ab does not use third-party advertising cookies to track your activity across other websites. If you prefer, you can adjust your browser settings to block or delete cookies, though this may affect how the platform behaves during your session.

6.Data Sharing

92ab does not sell your personal data. We share data only where it is necessary to operate the platform and only with the categories of parties described below:

• Payment processors: JazzCash, Easypaisa, Raast and bank partners receive only the transaction data needed to process your deposit or withdrawal.
• Game providers: Third-party game studios such as PG Soft, JILI and Pragmatic Play receive a session token to load games in your account. They do not receive your full personal profile.
• Fraud and security services: Where we use third-party tools to detect unusual account activity, those tools may process IP addresses and device fingerprints. No financial data is passed to these services beyond what is needed for the check.
• Legal and regulatory requirements: In cases where we are legally required to disclose information — for example, in response to a valid legal request — we will comply with the applicable requirement. We will not disclose more information than is required.

Any third party that processes data on behalf of 92ab is required to handle it securely and only for the purpose for which it was shared. We do not authorise third parties to use your data for their own marketing purposes.

7.Data Retention

We retain your personal data for as long as your account is active and for a defined period after account closure. The retention periods are as follows:

• Account and registration data: Retained for the lifetime of your account and for up to five years after account closure, in line with standard record-keeping practices.
• Transaction records: Deposit, withdrawal and betting history is retained for a minimum of five years to support dispute resolution and anti-money laundering compliance.
• Support communications: Kept for up to two years from the date of the last interaction.
• Session and device logs: Retained for up to 90 days for security and fraud monitoring purposes, after which they are deleted or anonymised.

If you request account deletion, we will remove or anonymise personal data that is not required to be retained for legal or compliance reasons. Core transaction records may be retained in anonymised form beyond the account deletion date.

8.Your Rights Over Your Data

As a 92ab account holder, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team with your account details and the specific request.

9.Account Security

Protecting your account is a shared responsibility. 92ab applies technical security measures including encryption of data in transit, secure authentication processes and ongoing monitoring for suspicious activity. On your side, there are steps you can take to keep your account safe:

• Use a strong, unique password that you do not use for other services.
• Never share your login credentials with anyone — including people you trust.
• Do not access your 92ab account on shared or public devices where possible.
• Log out of your account when you have finished your session, especially on mobile.
• Contact support immediately if you notice any login activity you do not recognise.

92ab will never ask for your password through any communication channel. If you receive a message claiming to be from 92ab and asking for your password or PIN, treat it as suspicious and do not respond.

10.Children's Privacy

92ab is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under 18. If during registration or account verification it becomes clear that a user is under 18, the account will be closed immediately.

If you believe a minor has registered on the platform or has access to your account, please contact support immediately. We take the protection of minors seriously and will act promptly on any such report. Parents and guardians are encouraged to use parental controls on shared devices to prevent minors from accessing online gaming platforms.

11.Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in how we operate the platform or in applicable legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last updated" date shown at the top.

For significant changes that materially affect how your data is used, we will make reasonable efforts to notify active account holders through on-platform notifications. It is your responsibility to check this page periodically. Continued use of 92ab after a policy update is published constitutes acceptance of the revised version.

If you have questions about any specific change, you are welcome to contact our support team for clarification before continuing to use the platform.

12.Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights or need to report a privacy concern, you can reach the 92ab support team directly. The fastest way to get a response is through the in-platform support section or by email:

For responsible gaming support, account limits or self-exclusion, visit our Responsible Gaming page. For account and platform rules, see our Terms and Conditions.